Skip to main content
All CollectionsSubscriptions
Changing the date of your next subscription box
Changing the date of your next subscription box
Updated over a year ago

You can easily change the date of your next subscription box by going to the account area of our website and selecting the subscriptions page.

You can use the buttons, or below that you can enter your renewal date precisely.

Please note that our system works on payment date, not delivery date. So if you set your renewal date to eg. every other Wednesday - then providing your payment goes through ok your order will be sent out every other Thursday for delivery on Friday.

Please bear this in mind when you are setting up your subscription or changing the renewal date of your existing subscription. This especially can catch you out if it falls over a weekend, so if your monthly subscription renews on the 10th and the 10th falls on a Saturday for example - you will not receive it until the following Tuesday.

Bottom line - allow a few extra days of food between deliveries, don't cut it too fine and find yourself in the bad books when the freezer is empty!

Did this answer your question?