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My subscription wasn't delivered on the date I selected for my renewal
My subscription wasn't delivered on the date I selected for my renewal
Updated over a year ago

Please note that our subscription system currently works on 'payment date' for subscription renewal, not delivery date.

Also note that depending on the day of the week, order cut off times etc this will not always mean you receive your order the next day. eg. if your monthly subscription falls on a Friday, you'll not get your order until Tuesday.

To make sure you have your food when you need it, make sure you set your payment date a little earlier than you require the food - we don't want them going hungry!

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